Outsourcing Is the Way Forward

CloudPSO specializes in providing highly-skilled, efficient, and productive resources to match your business needs anywhere, anytime, and in any region.

Customer Care/Acquisition

Operations

  • HR/Procurement
  • Logistics Tracking
  • Image Processing
  • Claims/Forms Processing
  • Data Entry
  • Appointment Setting/ Reservations/Back Office Mgt.
  • Content Management
  • Order Processing
  • Fulfillment Services
Customer Care/Acquisition

Customer Care/Acquisition

  • Inbound CS Calls 24X7
  • Outbound
  • MNI Channel
  • Email and Ticketing
  • Surveys (NPS, CSAT, CX)
  • Digital Marketing
  • Lead Generation
  • Warm Transfers
  • Live Chat support
  • Cross-Sell and Upsell
  • Social Media CS
Technical Services

Technical Services

  • Technical Support 24X7
  • Software Development
  • Technical Project Management
  • Compliance Verification
  • Market Research
  • Quality Monitoring
Finance & Accounting

Finance & Accounting

  • Invoice Processing
  • Collections
  • Lease Management
  • Licensing
  • 3-Way Matching
  • Cash Flow Analysis
  • Payroll Analysis
  • A/R & A/P
  • Claims
  • Auditing

Why CloudPSO?

We deliver outcome-focused and value-generating services to help you continue leading a successful business and achieve operational excellence. If you are looking for exceptional business process outsourcing, then CloudPSO is always by your side. Following is a brief glimpse of what we have in the bag for you:

  • Gain access to world-class capabilities:
  • Software Development
  • PHP, Python, Django, SQL
  • Project Management
  • PMP, Agile, ScrumMaster
  • Graphics and Web Design
  • WordPress, Photoshop, Illustrator, InDesign, Premiere
  • Digital Marketing
  • SEO, SEM, SMM, Content Marketing, and more…
  • Support
  • ITIL, MCP
  • Resource Management
  • CloudPSO manages payroll, HR, and administrative tasks while you focus on your core business activities.
  • Demonstrated history of reducing operational costs for our clients by almost 65%.

Whatever staff, talent, and resources you need, CloudPSO would deliver that to you swiftly. It’s time for you to leverage business process outsourcing (BPO) and elevate your business to the new heights of success with greater cost-saving, compliance, and operational efficiency.

Our Success Story – YouAttest

Overview:

YouAttest is a cloud-based access review engine built from the ground up to provide simple governance and SOX audit capabilities for Okta deployments.

Objective:

A startup company that needed to save cost while keeping productivity, efficiency, and quality sky high.

Challenge:

Development: The development of the tool required massive R&D and high-end developers and hundreds of man-hours.

Maintenance and Quality Assurance: The product once made needed to be consistently updated, audited, and made sure that it is foolproof so it needed consistent upgrades, R&D, man-hours, and quality assurance.

The challenge with the above-mentioned tasks was that the development of the tool itself required budget capital that was way off-limit and the regular maintenance and management of the tool along with its marketing was proving to be a roadblock and a showstopper.

Solution:

CloudPSO came in to help with its highly skilled, efficient, multi-lingual resources that not only took the product off the ground but also made sure that it is maintained and upgraded without any hassle. The marketing of the product and the YouAttest website speaks of its quality itself.

And all that with just a fraction of the cost – Almost 70% savings

“CloudPSO is World class –the responsiveness, professionalism are unparalleled in any contract service I have ever employed. I enjoy working with CloudPSO for both engineering and Marketing. We rely on them. “– Garret Grajek, CEO – YouAttest

Services YouAttest uses from CloudPSO:

  • Complete BackOffice and Technology Support
  • Software Development
  • Sales
  • Marketing
  • Customer Support
  • Customer Success

CloudPSO – Driving Innovation & Quality

No matter what you need, CloudPSO has always got you covered.

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