AI and Microsoft 365 Copilot: A New Way to Work

Microsoft 365 Copilot

Written by Fasiha Fajar

Fasiha is our Marketing and SEO Engineer. She’s an expert in making tech topics simple and engaging. When she’s not writing about tech, she loves reading, playing chess, and hanging out with her pets. Enjoy reading her work!



The times are changing, and technology is leading the way. Artificial Intelligence (AI) isn’t just about talking robots in movies anymore. It’s here, in our daily lives, and now, it’s revolutionizing the way we work. From writing emails to analyzing data and managing our calendars, AI is turning tedious tasks into a breeze. With the help of AI, we’re moving from routine work to more creative tasks, and it’s making our work life more enjoyable and productive.

One company that’s using AI to redefine our work experience is Microsoft, and their new tool, Microsoft 365 Copilot, is leading this change. It’s a productivity game changer, promising to make our work easier and more efficient.

In this blog, we’re going to take a closer look at this AI tool and see if it lives up to its promises.

How AI Tools Make Work Easier

AI is all about making things easier and simpler, especially when it comes to our work. Think about it – we’ve all spent hours sifting through endless emails, trying to find that one important piece of information. Or, perhaps you’ve spent more time on routine paperwork than on brainstorming new ideas. The essence of work should be to create, innovate and grow, not to get lost in tedious chores.

This is where AI tools like Microsoft 365 Copilot come into play. With the power of AI, it can handle your routine tasks, freeing up your time to focus on the creative and important aspects of your work. Need a report drafted from a set of data? Copilot can do it. Want a summary of all the meetings you had last week? Just ask Copilot. Need help preparing a presentation? Copilot has got your back.

But that’s not all. With AI, you can analyze complex data, discover trends, and even predict future scenarios. It’s like having your own personal assistant, only better, because it never gets tired and works 24/7.

By doing all this heavy lifting, AI tools like Microsoft 365 Copilot allow you to spend more time on what you do best – being creative and productive.

Getting to Know Our New Helper: Microsoft 365 Copilot

This AI-powered tool is more than just software; it’s like a virtual buddy that understands your work, helps you manage your tasks, and even helps you boost your productivity.

What we find fascinating is how Microsoft Copilot is designed to work. It understands and uses natural language prompts. This means you can interact with it just like you would with a human colleague. You can ask it to “Draft a proposal based on this document” or “Summarize the main points of this report”, and it does just that, efficiently and effectively.

And the best part? It’s not just a standalone tool. It’s integrated into the Microsoft 365 suite of applications. This allows it to seamlessly interact with the data and files stored across different applications, making your work even more efficient.

How Copilot Works with the Microsoft Apps We Love

Microsoft 365 Copilot is fully integrated with the Microsoft applications we use daily, and here’s how it transforms your experience:

Microsoft Word:

Copilot becomes your co-author, helping you draft, edit, and summarize your documents.

Microsoft Excel:

Say goodbye to complex formulas. Ask Copilot to analyze your data, generate reports, and even create visualizations.

Microsoft PowerPoint:

No more spending hours on creating slides. With Copilot, you can turn your ideas into stunning presentations in a fraction of the time.

Microsoft Outlook:

Let Copilot manage your inbox, summarize email threads, and draft responses, freeing you from email overload.

Microsoft Copilot Business Chat: Is it a big Deal?

Business Chat is an incredible new feature that we’ve had the chance to experience in Microsoft Teams. With the power of AI, Business Chat is designed to streamline communication across different platforms and applications, transforming how teams collaborate.

Think of a situation where you need to summarize discussions from various threads, including emails, chats, and documents. Usually, this would involve hours of manual work, jumping from one application to another, sifting through heaps of information. But not anymore. With Business Chat, you just need to ask it to do this job, and voila! You’ll have your summary in no time.

One thing that impressed us about Business Chat is how it uses AI to understand context and generate helpful insights. For instance, you can ask it to provide an update on the next project milestone, and it not only retrieves this information but also includes any identified risks and potential mitigation strategies. It feels like having a highly efficient and smart assistant who’s always there to help you stay on top of things.

Taking a Leap with Microsoft Viva

Microsoft Viva is another platform where Copilot is making a significant impact. With Copilot, leaders can have insightful conversation starters based on trending topics and sentiments across workplace communities. As you draft posts, Copilot offers suggestions, helps adjust the tone, and even suggests adding images to enrich the conversation.

Furthermore, Copilot enhances the Answers experience in Viva Engage. As team members engage, Copilot suggests responses, and even brings in related knowledge and experts, facilitating more productive and meaningful discussions.

How Microsoft is Keeping Our Info Safe with Copilot

When you bring AI into work, data privacy and security are key and it’s clear Microsoft has prioritized these critical areas. At the heart of their approach is Responsible AI. This means they have a team of experts constantly checking their work on AI to avoid potential harm and come up with fixes. What gave us peace of mind was knowing that Microsoft uses special tools to keep an eye out for harmful content. They’re also working hard to avoid bias in data – a big concern in the AI world – with tools like InterpretML and Fairlearn.

Importantly, Copilot fits in with your existing security and privacy policies for Microsoft 365. This means the data you put into the system is well taken care of. Plus, the models Copilot uses to learn aren’t trained on your private data, which adds another layer of protection.

What’s Coming Up Next for Copilot and AI in Microsoft?

When it comes to the future of AI and Microsoft 365 Copilot, there’s plenty to be excited about. Microsoft is constantly working on new advancements and features that will make our work lives even better.

In the coming months, we can expect to see Copilot becoming an integral part of all our favorite Microsoft apps. This means we’ll have smart assistance right at our fingertips, helping us with everything from writing documents to analyzing data and collaborating with our colleagues.

If you are interested in exploring Microsoft Cloud Services, discover how Cloud PSO can help your organization as a Cloud Solution Provider (CSP).

Contact us today to be a part of our client family!

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