At CloudPSO, we provide 24x7x365 support services that become your dedicated resources. Our support technicians are committed to delivering a high quality customer service experience. The solution provides telephone I.T. support and technologies that enable support personnel to shadow client workstations providing instant support just as if we were there in person. Every organization is different and our due diligent services provide the beginnings of a comprehensive knowledge base focused on your IT technologies and user requirements.
Our support Desk can support environments of 5 users to well over 20,000. We offer two levels of support as well as a 9×5 and a 24×7 coverage options.